Health Care- Front desk
CardioClinic Houston
Health Care- Front desk
Full Time • CardioClinic Houston
Benefits:
- Company parties
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About the Role:
CardioClinic in Houston, TX is looking for a friendly and organized Front Desk Representative to be the welcoming face of our healthcare practice. If you thrive in a fast-paced medical environment and are passionate about delivering exceptional patient experiences, we want to hear from you!
Responsibilities:
- Greet and check in patients in a professional and compassionate manner
- Schedule, confirm, and manage patient appointments using medical scheduling software
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain and update accurate patient records in the EMR/EHR system
- Answer multi-line phone system, route calls, and respond to patient inquiries
- Coordinate referrals and communicate with clinical staff to ensure smooth patient flow
- Ensure front desk area is organized, HIPAA-compliant, and welcoming at all times
Requirements:
- High school diploma or GED required; medical office certification a plus
- 1+ years of front desk or administrative experience in a healthcare setting preferred
- Familiarity with EMR/EHR systems and medical billing basics ECW a bonus
- Knowledge of insurance verification and co-pay collection processes
- Strong communication, multitasking, and customer service skills
- Understanding of HIPAA regulations and patient confidentiality standards
- Bilingual (English/Spanish) a plus in the Houston market
About Us:
CardioClinic is a trusted cardiovascular care provider serving the Houston, TX community with a commitment to excellence in heart health. Our patients choose us for our compassionate, patient-centered approach and our team of highly skilled cardiac specialists. We pride ourselves on fostering a supportive and collaborative work environment where every team member plays a vital role in changing lives.
About Cardioclinic
Cardioclinic is the premier facility for cardiac testing and preventive treatment in Richmond, Katy, Sugar Land and surrounding areas. Our cardiologists practice under a guiding principle that early detection is the best form of prevention.
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